So, you’re charged with improving business operations. Maybe even deploy a BPM system. Defining Key Performance Indicators and assess the operational risk of your processes. What are the skills you need - and who needs them? For the past year and a half, I have been working on re-tooling Stevens Institute of Technology’s educational offerings around BPM, and I’m happy to report that we have just launched our Business Process Management & Service Innovation Program online (howe.stevens.edu/BPM).
This Advanced Graduate Certificate consists of four courses that cover the strategic, tactical, and operational aspects of managing and improving business processes. Our brand new BPM & Workflow Implementation course (MIS 712 WS) will start online January 28th with an information session, and online enrollment is available this week at www.stevens.edu/registrar and gradschool.stevens.edu, the Call Number is 11624. The course focuses on the documentation, improvement, and implementation of processes using state-of-the-art BPM technology. Topics include managing Business Processes and Business Rules, documenting and managing operational process risk, simulating processes, and more. We are partnering with TIBCO, IDS Scheer, Lombardi and SunGard to provide students with hands-on experience using the latest BPM tools. Classes are delivered using WebCampus, Stevens’ award winning distance learning program, iTunes University, live instructor sessions using InterWise, and our eLearn platform WebCT.
If you are charged with analyzing, designing, or improving business operation this program will provide you with the state-of-the-art skills necessary to understand, communicate, and align your business processes and the technology that supports them. If you have any questions or comments I look forward to discussing this with you in more detail. For more musings on the educational aspects of BPM be sure to check out my column on bptrends.com.
Tags: BPM, course, distance learning, education, online
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January 9th, 2008 at 12:02 pm
I tried both links with no luck. Is there somewhere else I migtd check.
January 9th, 2008 at 4:25 pm
Thanks for the pointer, Gary, I have updated the links in the posting. You can find more information on the certificate here: http://howe.stevens.edu/academics/graduate-programs/certificates/business-process-management-service-innovation/