Business Process Management can be complex topic, and building skills related to process analysis, implementation, management and governance requires guidance. I have written about the different skills required to master BPM in my January 08 BPTrends column. For illustration purposes, the image below shows a hierarchy of BPM skills following Bloom’s taxonomy of learning goals: At the most basic level a student should be able to recall facts and definitions. Being able to read process documentation is the next level up, followed by the ability to create such a documentation. Real value is added at the top three levels of the hierarchy, when students are able the critically evaluate BPM concepts, integrate and synthesize them, and develop new methodologies and approaches.

Business Process Management Skills

This is not just theory – I’m teaching a series of BPM-related courses at Stevens Institute of Technology both on campus and online. The capstone course of this program is BPM & Workflow Implementation. Students are encouraged to document and develop their own process designs using tools such as Lombardi Blueprint, TIBCO Business Studio, SunGard IPP and itp Commerce Process Modeler. We run process simulations, perform risk analyses, and evaluate process designs in light of desired performance metrics, governance mechanisms, organizational constraints and implementation considerations. Our WebCampus operations is readying this course for the Spring II semester – running from March 23 through June 27, 2009. Course delivery is web-based and self-paced, with podcasts, screencams, videocasts, and WebEx-style meetings. If you can’t travel to Stevens, why not have Stevens come to you?

Enroll here or find more information here.