Tonia de Bruin at QUT Brisbane is tracking the pathways organizations are taking during the Business Process Improvement efforts. Do you start with technology first? Or do you instill a process culture in your organization right away? As part of her doctoral work, Tonia is conducting a survey of organizations that are engaged in (or have already completed) Business Process Management projects. It takes 10 minutes to fill out and the results will be made available to participants. You can find the survey here: http://www.bpm.fit.qut.edu.au/students/toniadebruin/survey/